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Frequently Asked Questions

  • This offer is exclusively for New-to-Bank customers (including Youth NTB) who increase their fresh funds by a minimum of EGP 20,000 and book it into an EGP Certificate of Deposit.

The cashback payouts will occur in two phases based on when the fresh funds are evaluated:
  • First Phase: Credited during October 2026 (reflecting growth from end-of-September vs. end-of-July).
  • Second Phase: Credited during January 2027 (reflecting growth from end-of-December vs. end-of-September).

    • Identification: Winners must possess a valid National ID.
    • Account Status: Customers with any active legal or block actions on their accounts, as well as deceased customers, are disqualified from winning.
    • Unreachable Winners: If a winner cannot be reached, an alternative winner will be selected.
    • Claim Deadline: The winner’s right to claim the prize lapses after 90 days from the date of being notified of winning the prize.
    • Publicity: The bank reserves the right to disclose winners' names and photograph the award ceremony for promotional and transparency purposes.

  • The campaign targets all existing Crédit Agricole Egypt customers, New-to-Bank customers, New-to-Bank customers,
  • And specifically features tailored offers for Youth customers.

  • All New-to-Bank Youth accounts opened during the campaign will automatically receive a welcome bonus of 200,000 Happy Points.

Crédit Agricole Egypt Press Release: Standalone Financial Results for the period ended June 30, 2026

The Board of Directors of Credit Agricole Egypt approved the results for the period ended June 30, 2026, in its meeting held on Tuesday, July 28, 2026

Economic Dynamics:
Globally, 1H26 witnessed continued economic uncertainty amid persistent geopolitical volatility and trade policy uncertainty, weighing on the overall global growth outlook. While the disinflation process continued across many advanced and emerging economies, inflationary pressures remained uneven following the recent increase in energy prices amid heightened regional uncertainty. Consequently, central banks maintained a cautious monetary policy stance, balancing inflation risks against weaker growth prospects while remaining vigilant to tighter financial conditions and potential extended supply chain disruptions.

Domestically, the adverse impact of the regional conflict moderated the GDP growth in 1Q26 at 5.0% and pointed towards mild deceleration in 2Q26. The inflation continues to ease at a moderate pace to reach 14.3% (Headline and Core) in June 26. The outlook on inflation remains well anchored on the back of favorable exchange rate movements and limited demand-driven pressures. GDP Source CBE MPC Press Release 9th July 2026.

Crédit Agricole Egypt achieved good commercial growth as of 1H26
Commercial growth remained strong across all business lines during 1H26 with the gross loan portfolio increasing 23% YoY to reach EGP 72.7 billion and customer deposits increasing 22% YoY to reach EGP 126.4 billion. The LCY L/D ratio has significantly improved to 82.3% as of 1H26 with renewed focus on liability generation.
Corporate Banking continues to deliver strong performance in 1H26 driven by growth in lending portfolio by EGP 11.5 billion (27% YoY) while maintaining high asset quality and deposits portfolio growth by EGP 14 billion (21% YoY) despite pricing competition. CAE’s growth continued to be driven by strong customer engagement, disciplined financial management and smart digital solutions. By focusing on tailored financial services, we successfully diversified our income streams, meanwhile, we remain committed to being a trusted partner in our client’s sustainable growth and supporting their financial goals during these changing economic times.
Retail banking continued to deliver good performance and portfolio growth during 1H26 with Loans increasing by 11% YoY and Deposits by 22% YoY. This performance was driven by successful marketing campaigns, new product launches, launch of digital self-service sales and active client acquisitions, despite intense market competition (Term Deposits and Certificate of Deposits). Cash loans saw solid growth through strategic cross-selling and focus on supporting SMEs initiatives.

CAE achieved good growth in active customer base, +6% YoY and +3% QoQ. This success was driven by key initiatives including the continuous updates of BANKI application with more self-service features, successful payroll customer acquisition and highly competitive CDs and TDs. CAE continues to deliver tailored products and services for diverse segments such as youth, women and travelers in addition strong marketing campaigns (Vendor additions to Happy Points, Energy cashback offer, attractive rates on solar panels, NOON segmented Offer for Fidèle club members) ensuring that we meet the unique needs of all our clients.

Dynamic Commercial Activity and Solid Balance Sheet Structure
CAE continued its strong commercial activity in 1H26, through stronger delivery of digital and financial products to customers complemented with growing active customer base. Gross loans (including loans to banks) grew up by +23% YoY and +6% QoQ to reach EGP 72.7 billion while customer deposits grew up by +22% YoY and +6% QoQ to reach EGP 126.4.
Corporate and Retail breakdown based on Published Financial Statements july2026

Profitability Performance
Net Banking Income (NBI) recorded growth of +10% YoY in 1H26 to reach EGP 7,239 million driven by increase in NII (+6%) and other operating income (+90% YoY) driven by higher FX Income, reflecting increased transaction volumes and improved margins amid heightened regional geopolitical tensions. Net Interest Income increased by +6% YoY resulting from higher volumes despite competitive liabilities pricing environment.
Operating expenses increased +16% YoY in line with inflation despite tight labor market effects on compensation (including minimum wage regulations). Cost to Income Ratio (C/I) increased to 27.5% from 26% in 1H26 (indicating regularizing trend) and Gross Operating Income (GOI) increased by +8%, reaching EGP 5,251 million.
Higher cost of risk at EGP -401 million in 1H26 vis-à-vis EGP -176 million in 1H25 driven by higher good cost of risk on increased volumes and regularized retail risk.
As a result, Net profit increased +2% YoY driven by higher income.
Sequentially QoQ, the bank delivered quite similar financial performance. NBI in 2Q26 recorded an increase in net interest income +2% (despite competitive pricing) while other operating income decreased by -9% (FX Income). Increase in operating expenses were controlled at +5% QoQ and overall Net Profit remained flat QoQ.
Income-Statement-based-on-managerial-reporting-july-2026

High Quality of Assets, Strong Solvency and Liquidity
CAE NPL ratio at a healthy 2.1% as of 1H26 demonstrating the high asset quality on the back of resilient risk management and strong capital & cash reserves to support organic growth and manage market challenges. Prudentially CAE maintains ratio well above the regulatory thresholds.

Key Financial and Business Indicators
Key Financial and Business Indicators

Digital Journey
Credit Agricole launched a transformed version of its banki Mobile app with extensive focus on UX (user experience) driving increase in active users on the mobile app. The latest version of the app provides expanded self-service features and end to end digital banking products like deposits. This continuous digital transformation journey perfectly reflects our 100% digital, 100% human approach reflecting our commitment to support our customers 24X7.
In 1H26, Crédit Agricole Egypt (CAE) reaffirmed its leadership in digital banking with continued growth in customer adoption and engagement, processing in 1H26 over 7.5 million digital transactions +57% vis-à-vis 1H25. With 99% of domestic transfers done digitally and over 44 million outgoing Instant Payments since May 2023, CAE remains a key player in Egypt’s evolving digital ecosystem.
As for Corporate and SME customers, nearly half are digitally active over our online platform. With almost half of the domestic transfers digitally processed through the platform, Digital transactions maintained the strong engagement levels, showing a +12% growth vis-à-vis 1H25 transactions. Additionally, as more companies continue to pay their governmental dues online, this type of payments grew by +15% in 1H26 compared to 1H25.
CAE continued its solid steps to realize its digitalization ambitious roadmap, by launching its payment acceptance product “banki Commerce”; CAE stepped into the payment acceptance world, contributing further towards the Central

Bank efforts for a “less cash society” as well as the gradual shift to payment acceptance. CAE Consistently, remains committed to its ambitious vision in the Payment Acceptance field, and its unique onboarding journey continues to make it easy for companies to optimize their inflows

Top Employer Award
CAE has been certified as a Top Employer for two consecutive years by Top Employer Institute. The certification encompasses CAE’s HR practices and policies on People Strategy, Talent Acquisition, Learning, Diversity, Equity & Inclusion, Well Being and Work Environment. This confirms the commitment of CAE towards employee development and the human-centric culture of empowerment, engagement and trust.

 

Sustainability and CSR Activities
Crédit Agricole Egypt Foundation for development signed two MOUs supporting the health sector by providing advanced healthcare services to the underprivileged. In partnership with AHL Masr Foundation and Burn Hospital, CAE Foundation is committed to fund the establishment of three isolation rooms, benefiting around 300 patients annually.
In addition, MoU was signed with Ibrahim Badran Foundation to establish three medical hubs that will provide medical check-ups and interventions to approximately 5,000 orphaned children residing in care homes each year.

About Credit Agricole Egypt
CAE is the sole French Bank in Egypt established in 2006 and is listed in the Egyptian Stock Exchange. CAE has one subsidiary Egyptian Housing Finance Company (EHFC) licensed by the Financial Regulatory Authority (FRA) for Mortgage and Leasing business with 99.99% percent stake. EHFC has one subsidiary Just Finance S.A.E. licensed by the Financial Regulatory Authority (FRA) for Consumer Finance business with 99.99% percent stake.
Credit Agricole Egypt continues to leverage on its universal customer focused model, digital infrastructure, diversified expertise, solid balance sheet structure, prudent risk management, strong liquidity position and adequate capital buffer allowing the bank to pursue its strategic profitable growth by serving its customers as well as the economy.
Credit Agricole Egypt proudly celebrates its 20th anniversary in 2026, marking two decades of sustainable growth and commitment to the Egyptian market. Since its inception, the bank has evolved into a cornerstone of the financial sector, consistently delivering innovative solutions and fostering long-term partnerships. This milestone reinforces CAE’s position as a leading financial institution, dedicated to driving economic progress while staying true to its core values of excellence and customer-centricity.

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