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Crédit Agricole Egypt Wins Arab Digital Banking Excellence Award 2018 “Best Mobile Banking Application”

Crédit Agricole Egypt Wins Arab Digital Banking Excellence Award 2018 “Best Mobile Banking Application”


Cairo – March, 2019 – Crédit Agricole Egypt has continued on its path of excellence in the field of digital banking services in the Egyptian market and Arab region by winning the “Best Mobile Banking Application” in the Arab region in 2018 for its “Banki Mobile” Application, an award presented by the Union of Arab Banks and the Arab Information and Communication Technologies Organization.


Head of Proximity Banking at Crédit Agricole Egypt, Walie Lotfy, received the award during the first edition of the “Arab Digital Banking Excellence Award 2018” ceremony, held in the Tunisian capital, Tunis in the presence of Dr. Abdellatif Abid, Vice Secretary General of the League of Arab States, and under the supervision of Tunisia’s Central Bank Governor Mr. Marwan Al Abbasi and Tunisian Minister of Communication Technologies and Digital Economy Mr. Anwar Maarouf, as well as a wide range of diplomatic, economic and global figures in the banking and technology fields in the Arab region and across the world.


Crédit Agricole Egypt’s Managing Director, Mr. Pierre Finas, expressed his delight to receive this award, which is regarded as a certificate of excellence and distinction in the field of digital services. He added: “I would like to congratulate Crédit Agricole Egypt’s team on their relentless efforts to execute the digital development and transformation plan, in line with the Group’s strategy and its ambitious plans in the country. The continued crowning of Crédit Agricole Egypt with prestigious awards by international institutions is regarded as a certificate of success that reflects the bank’s leadership in providing banking services through its integrated digital platform, Banki by Crédit Agricole, with different banking channels for individuals and companies,” Finas added. 


Crédit Agricole Egypt has recently won a number of regional and international awards as a result of the bank’s outstanding performance, especially in the digital services it provides its clients, in line with the bank’s strategy of providing the best services to its clients. Crédit Agricole Egypt won two international awards from “Global Finance” late last year; the “Best in Mobile Banking” award and the “Most Innovative Digital Bank” in Egypt for the consumer category.


For his part, Walie Lotfy expressed his pride at representing Crédit Agricole Egypt, one of the international Crédit Agricole Group’s banks,. Lotfy added: “Winning the “Best Mobile Banking Application is an achievement that marks the culmination of the bank’s ambitious strategic plan launched three years ago to position the bank as a leader in digital banking services in Egypt. This award also fulfils the bank’s commitment to satisfying its clients and offering a unique banking experience based on international standards, and following the Central Bank of Egypt’s directions to create a qualitative leap in banking services and achieve financial inclusion.”


“Crédit Agricole Egypt is committed to implementing its strategy of supporting clients in adapting to radical technological transformations that have taken place in the Egyptian banking sector, in addition to directing large investments to information technology, innovation and development,” Lotfy added.


Crédit Agricole Egypt has invested heavily in information technology infrastructure, innovation and development to launch “Banki by Crédit Agricole,” an omnichannel digital services platform, for customers to enjoy the same banking experience through the Bank’s various channels. This platform serves all the bank’s individuals and companies clients. The bank’s services for individuals include “Banki online,” “banki mobile,” and “banki wallet” while companies can enjoy “banki business” in addition to a number of services. A new service, “Banki Collect,” for collections services is expected to launch soon.



About Crédit Agricole Egypt:

Crédit Agricole Egypt is a subsidiary of the Crédit Agricole Group, a market leader in Universal Customer-Focused Banking in France and one of the largest banks worldwide. With operations in 50 countries, Crédit Agricole Group seeks to serve the real economy by supporting its clients’ projects in all areas of retail banking and associated specialized business lines. Emphasizing its values and commitment, Crédit Agricole Group is the bank of common sense. It puts the satisfaction and the interests of all its customers, employees and shareholders at the heart of its activities.

Established in 2006, Crédit Agricole Egypt has become an active player in Egypt’s financial industry offering a wide range of innovative and convenient products to its clients across the entire spectrum: Corporate, SMEs and individuals. Crédit Agricole Egypt’s key goal is customers’ satisfaction by valuing and prioritizing their best interests Thus, Crédit Agricole Egypt has created specialized segments to cater its customers’ needs by offering the sound advice and tailored financial solutions. Accessibility and customers’ convenience is a priority for Crédit Agricole Egypt that offers a nationwide network of branches and ATMs. Also, the bank is considered as a market leader in terms of electronic services by offering state-of-the-art electronic banking solutions.

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