How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
Access all questions

Crédit Agricole Offers "My First" during the Arab financial Inclusion Week

Recognizing the growing importance of providing access to financial services, Credit Agricole Egypt participated in the Arab financial inclusion week initiated by the Central Bank of Egypt, from the 27th of April to the 4th of May. The financial inclusion week aims to educate and equip people who don’t work in financial institutions with basic banking products to fulfill their needs.

On this occasion, Credit Agricole Egypt offered “My First” package that targets youth between the age of 18-26 with free account opening fees and no minimum balance.