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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Start at 20 Win at 20

Celebrate 20 Years.. Start at 20, Win at 20.

Offer Terms and Conditions:

  • Book Certificate of Deposits OR Open an account and book a Certificate of Deposit starting from EGP 20,000 with no capped limit to receive ONE additional month’s interest as cashback.
  • Maximum cashback: EGP 20,000 calculated on the total booked CDs during the offer.
  • Offer is valid from March 15th 2026 until April 30th 2026 applies for Existing & New to Bank Customer.
  • Offer is valid for all types of Fixed/Floating certificate of deposits “Diamond Fixed CD 16% Monthly interest for 3 Years – Elite floating CD 17.75% (Corridor -1.25%) for 3 Years – Platinum Floating CD 16.75% (Corridor -2.25%) for 3 Years”
  • The maximum cashback is calculated per customer during the offer period.
  • Cashback redemption date: Cashback (ONE month’s interest on the certificate amount) will be added during the first week of May 2026.
  • Cashback is eligible for total booked CDs over EGP 20,000.00 during offer’s period.
  • Cashback is calculated as follows:

(Certificate Amount × Interest Rate) ÷ 12

  • Cashback will be credited automatically without contact customer service or activate the offer.
  • Certificate of deposits source of fund must be a fresh funds “existing funds and internal transfers between the customer’s accounts are not eligible”.

Examples:

  • If client’s hold EGP 100,000 in one of his accounts and processed internal transfer then open the certificate, he will not be eligible for the cashback.
  • Closing Balance as of March 14th 2026 is EGP 50,000 and used in CDs bookings, customer will not be eligible for the cashback.
  • Accounts balances increased by EGP 100,000 starting March 15th 2026 & issue any CD in this case customer will enjoy the cashback offer on EGP 100,000.
  • For more convenience client can book the Certificate via banki Mobile application as follow:

1- Login easily to banki Mobile app. using your login credentials, Face ID or fingerprint.

2- From banki Mobile main menu: Click on “Deposits”

3- Then, click on “Open Certificate of Deposits”

4- Choose CD type, duration, account & amount of CD.

Terms and conditions apply.

Tax Registration Number: 204-896-843