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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

Together towards an elevated banking experience

Together towards an elevated banking experience!

As part of our commitment to delivering an elevated banking experience, The bank may send a short survey via SMS to get our customers feedback after completing certain banking transactions.

Privacy Commitment     

The survey is secure, the bank will never request any financial or personal information through this survey.

 

معاً لخلق تجربة بنكية متميزة!

انطلاقاً من التزامنا بتقديم تجربة مصرفية متميزة، قد يقوم البنك بإرسال استبيان قصير عن طريق رسائل نصية قصيرة للتعرف على أراء عملائنا بعد إتمام بعض المعاملات المصرفية

الخصوصية:

الاستبيان المرسل آمن، ولن يقوم البنك بطلب أيّ معلومات مالية أو شخصية من خلال الاستبيان