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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
banki ATM

Save Time & Effort

banki ATM

Save Time & Effort

Through our wide banki ATM, you can now enjoy a variety of 24/7 services and payments that will make your life much easier. Via CA ATMs, you can settle your Credit Card, pay your phone bill, deposit your loan, transfer between your Own accounts and much more…

Personal Account

  • Cash withdrawals from Accounts
Card type Daily Cash withdrawal limit
Classic Debit Card EGP 20,000
Gold Debit Card EGP 40,000
Platinum Debit Card EGP 60,000
  • Real time Cash Deposit in Current/Saving account (maximum EGP 10,000/transaction)
  • Mini statement printout of Current/Saving account
  • Balance inquiry printout of Current/Saving account
  • Transfer of funds between own Accounts inside CAE
  • Real time Bill Payment by transfer from CAE Accounts

Credit & Prepaid Card

  • Cash withdrawals from Credit or Prepaid Cards
  • Real time Cash deposit in Credit or Prepaid Cards
  • Balance inquiry printout of card’s balance
  • Real time Bill Payment by transfer from Card’s balance

Card-Less Services

  • Real time Bill Payment
  • Foreign Currency Exchange
  • Card-less deposit in CAE Credit Card
  • Card-less Re-charge of CAE Pre-paid Card

NEW!!

Now you will be able to change your mobile number instantly through banki ATMs!

Just follow the below steps on the ATM:

  • Insert the card.
  • Choose the language and enter the pin code.
  • Choose “change mobile number” from main menu screen.
  • Enter the new mobile number.
  • Re-enter the new mobile number for confirmation
  • Enter last 4 digits of your national ID (NID) or passport.
  • Enter your birth date (day/month).
  • Mobile number has been changed successfully!
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