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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
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Safe Shopping

Stay Protected Online!

Safe Shopping

Stay Protected Online!

With Safe Shopping service from Crédit Agricole, you are securing your Online Purchases by using a password to protect your Visa Crédit Agricole card(s) against any unauthorized usage through Verified By Visa.

How To Get The One Time Password?

A onetime password will be sent via SMS to your registered mobile number while performing your online purchase transaction.

Upon performing an online purchase transaction with any of Crédit Agricole Visa Cards, a Crédit Agricole branded screen will be displayed accordingly:

  • A password will be sent immediately via SMS to your registered mobile number
  • Use the password to authorize this transaction
alarm-02      You will receive different password with every online purchase transaction on your registered mobile

To view the terms & conditions, click here

To view the FAQ click here

Important Notes:

  • The service is currently available for Crédit Agricole Visa Credit & Debit Cards “Primary & Supplementary“
  • For the Supplementary card transactions, the SMS containing the password will be sent to the primary card member registered mobile

Terms & Conditions apply.

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