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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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Visa Airport Companion lounge Service

Enjoy your time at the luxury airport lounges

Visa Airport Companion lounge Service

Enjoy your time at the luxury airport lounges

Now your Digital membership is your only key to Airport Lounges

With Crédit Agricole Visa Infinite and Platinum Credit Cards … Your key to airport comfort is here!

Visa is introducing a seamless digital experience towards the enjoyment of luxury airport lounges benefits.

Starting October 1st 2024, you will need to download” Visa Airport Companion” application, then register your Visa Infinite and Platinum Credit Card to create your digital membership that will allow you to access more than 1,200 lounges worldwide, check lounges locations, amenities, your visits entitlements and more.

Download the app now

For IOS: click here

For Android: click here

 

Important Notes: Applies For Infinite & Platinum Credit cards  (Primary & Supplementary)

  • To create & get your membership QR code:
  • Card details
  • Name, email address, and mobile number
  • Consent to Terms and Conditions, Privacy Policy, and Terms of Use
  • A six-digit code will be sent to your mobile number or email address for verification. After successful verification, you will be asked to create a password then you will be directed to the app home screen, where you can access and use your benefits straight away.
  • At the home page bottom menu click on “Membership” to find your QR code/Digital membership that you will need to present to the lounge receptionist.
  • Each Supplementary card related to Platinum or Infinite must register their own cards at “Visa Airport Companion” App, using their personal details including their name as per their passport, Mobile number and their email addressDownload the app from Apple Store or Google Play Store and follow the instructions. Once the app is downloaded, select Sign Up and complete the information as requested, including

Lounge Access FAQs:

For Infinite Credit Card FAQs Click Here 

For Platinum Credit Card FAQs Click Here