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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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banki Alerts Service

Monitor your transactions on the spot ... With the SMS alerts you select

banki Alerts Service

Monitor your transactions on the spot ... With the SMS alerts you select

Stay always on top of your banking transactions with the instant banki Alert Service. Now enjoy the freedom to choose between a variety of alert types and convenient subscription packages tailored to match your banking style and in your preferred language.

Types Of banki Alerts

Scheduled Alert

Choose both the time and frequency (weekly / biweekly / monthly) for receiving your mini-statement detailing your account or Credit Card balance and last 3 transactions.

Event Alerts

Credit Cards:

  • Purchase alerts
  • Payment alerts
  • Over limit alerts with the exceeded amounts

Accounts:

  • Salary transaction alerts
  • Loan payment transaction alerts
  • Bancassurance payment transaction alerts
  • Family Fund payment transaction alerts
  • Branch transaction alerts
  • E-Banking transaction alerts
  • Fund transfer alerts
  • Cheque transaction alerts
  • TD & CD maturity alerts
  • TD & CD interest alerts

Subscription Packages

Super Package

Enjoy an unlimited number of SMS alerts for a fixed monthly subscription.

Smart Package

Monitor your transactions through 20 free SMS alerts for a minimal monthly subscription (Extra SMS will be subject to fees).

Slim Package

With no monthly subscription, you will only pay per SMS alert.

How To Register

  • Apply to the SMS Alerts service through your Online Banking service
  • Contact our Call Center (19191), available 24/7

Quick links

See all Quick links

Online Banking Services

Retail Online Banking Form

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Get updated Mutual Funds performance

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