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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

banki Wallet – Send money

Steps to Send Money:

  1. Press “Send Money Tab” from Homepage
  2. Enter the recipient mobile number
  3. Re-Enter Same mobile number for confirmation
  4. Enter required amount & press “Submit”
  5. Review transaction page will appear
  6. Press “Confirm”
  7. Enter your M-Pin