At Credit Agricole Egypt, customer satisfaction is our priority.
Please tell us about your customer experience and submit your suggestion / complaint using the electronic form below.
In Branch |
By Phone |
Online |
Visit your nearest branch |
Personal Banking Customers 19191 Banque Privée Customers 19077 Enterprises Customers 19191 For International Calls +202 33329300 |
Fill in the complaint form below. |
All submitted complaints are directed to Credit Agricole Quality Department to start the necessary investigations within 2 business days.
If you are not satisfied with the response that you have received through the channels listed above, or if you do not receive any feedback within 10 business days, you may escalate the issue to the Customer Right Protection team by email: CustomersRightsProtection@ca-egypt.com
A Customer Right Protection Officer will contact you within 5 business days following the receipt of your correspondence