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Frequently Asked Questions

  • Yes. The draw mechanism is cumulative. Every additional EGP 20,000 of fresh funds booked into a CD grants you one extra chance (e.g., EGP 100,000 gives you 5 chances).

  • This offer is exclusively for New-to-Bank customers (including Youth NTB) who increase their fresh funds by a minimum of EGP 20,000 and book it into an EGP Certificate of Deposit.

The cashback payouts will occur in two phases based on when the fresh funds are evaluated:
  • First Phase: Credited during October 2026 (reflecting growth from end-of-September vs. end-of-July).
  • Second Phase: Credited during January 2027 (reflecting growth from end-of-December vs. end-of-September).

Fresh funds are measured by the net increase in your Local Currency Assets Under Management (LCY AUM) across two distinct tracking periods:
  • First Draw: The increase in LCY AUM at the end of September 2026 compared to the end of July 2026.
  • Second Draw: The increase in LCY AUM at the end of December 2026 compared to the end of September 2026.

  • The campaign targets all existing Crédit Agricole Egypt customers, New-to-Bank customers, New-to-Bank customers,
  • And specifically features tailored offers for Youth customers.
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Credit Card Activation

Dear valuable customer,

Thank you for banking with Crédit Agricole.

We seize this opportunity to welcome you and wish you an exquisite banking experience that you deserve on all spectrum.

Use Your Cae Credit Card… No More Cash, No Worries!

    • Credit card acceptance:

With your Crédit Agricole VISA Credit Card, you can use it as a fast, secured shopping tool at any merchant or online and for cash withdrawal from any ATM (either Crédit Agricole Egypt or any other bank).

    • Contactless Credit Card activation:

You can activate your Crédit Agricole VISA Contactless Credit Card through any of Crédit Agricole Egypt various digital channels. … For more info click here

    • Important information, on card activation:

To activate your card through any of Crédit Agricole digital channels, please ensure that your registered mobile number is available with you to receive the activation code through it.

    • PIN code created is used for withdrawal transactions and purchase transactions at merchants., this PIN code shouldn’t be disclosed to any person whatsoever.
    • Code received on your mobile no. is only used once to serve card activation purpose
    • Branches and ATM locations:

To know more about Crédit Agricole branches and ATMs locations found across Egypt, click here

    • Happy points Loyalty Program:

With “Happy Points” Loyalty Program , you will earn points with every purchase transaction either local or international & on usage of our digital channels; banki Mobile.
To know more: click here

    • A range of innovative digital banking solutions by Crédit Agricole:

Through banki channels, you will be able to check, consult your credit cards status, pay your bills through Fawry service and much more through our different digital banking services:

    • Banki Mobile : Your bank on the go with our mobile and tablet applications. Download it now:

  • Banki Lite:” access your accounts easily through your desktop, enjoying a banki Mobile interface, by logging in through this link
  • Banki Alert: stay on top of your accounts and cards transactions with a wide range of SMS alerts service from Crédit Agricole.

To know more about the available packages and the SMS alerts “banki Alert service” that suit the size of your banking transactions click here

We hope our banking solutions and services will meet your needs and expectations.

Credit Agricole Egypt

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