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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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Credit Card Summer Offer Taksit with Admin fees

Shop & Chill with Credit Agricole Credit Cards! Use your card and enjoy Taksit 0% Interest over 12 Months with the lowest admin fees on your local & International purchases.

Offer Details:

  • Offer Is valid for Local & International transactions performed During July-2025.
  • Offer is Valid for all purchases Locally & Internationally through POS or
    E-commerce transactions.
  • Offer is Valid only for Active & Valid Credit cards.
  • Offer can be requested from Credit Agricole Call center starting from 5th July 2025 till 10th August 2025
  • Offer is Available for Main & Supplementary Credit Cards except Corporate Credit Card.
  • Incase customer has more than 1 Main Card, can enjoy offer in all main cards he holds.
  • The minimum transaction amount is EGP 3,000
  • Maximum Amount to request Installments:
Card Type Maximum Taksit Amount
Visa – Gold EGP 75,000
Visa – Platinum EGP 125,000
Visa – Infinite EGP 200,000
  • There is no limit to the number of transactions eligible for “Taksit” service, as long as amounts are within the Eligible Taksit amount on above table.
  • Loyalty program Points “Happy Points” will be earned upon the purchase transaction; and no additional points will be earned for the “Taksit” service.
  • To inquire about the first installment date, please refer to banki Mobile application.
  • After visa credit card monthly closing:
    • Login easily on banki Mobile using your login credentials or Face ID or fingerprint.
    • From banki Mobile main menu: click on “Statements”.
    • Then, click on “Statements” to view your transactions E-statement.
    • Choose the month of transaction
    • View Transactions and due date of installment transactions
      • The offer includes transactions made using supplementary credit cards

Terms & Conditions for Taksit 0% Interest with Admin Fees:

  • Admin fees for 0% Installment over 12 months: 12.5% of the transaction amount.
  • You can request Taksit service by calling the Call center 4 working days after the transaction date.
  • Call 19191 to request Taksit 0% Interest rate with Admin fees, noting that Requests before 6 PM will be completed at the same day.
  • There’s no submitting for Taksit Request on the last business day of the Month.
  • Admin fees for International Taksit transactions (over 12 months) are 12.5% from transaction amount after adding foreign exchange fees.
  • Do not proceed with any payment process until the installment request is completed.
  • In case full payment or the credit limit is exceeded, the “Taksit” request will not be processed.
  • Customer will be requested to pay his 1st Installment in the month following Taksit Request date.
  • The customer will be requested to pay Admin fees during
    • Agreements booked on July-2025: Admin fees to be posted on August-2025 Statement and the customer to pay the Admin fees during September-2025.
    • Agreements booked on August-2025: Admin fees to be posted on September-2025 Statement and the customer to pay the Admin fees during October-2025.
  • Incase No payment for Admin fees, Normal Interest rates will be applied on “Admin fees” based on card type, and Admin fees will be added to Card Used balance.
  • If the Credit Limit was exceeded because of “Admin fees”, Credit limit exceed fees will be applied.
  • Incase you request to cancel Taksit from CAE Call center after your request was completed, Early settlement fees will be applied on Transaction.
  • Incase no payment for minimum amount for following 3 Months, Taksit transaction will be cancelled automatically and Taksit amount will be transferred to Card used balance.
Terms & Conditions apply.
Taxation no.: 204-896-843
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