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Frequently Asked Questions

Present your membership QR code to the lounge staff

  • Yes guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)

6 free access throughout the calendar year then every extra visit will be charged by $32 (it will be debited from the registered credit card)

  • Yes guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)

Mutual funds and Certificates of Deposit (CDs) are two distinct investment options that differ in several key aspects, including structure, risk, returns, diversification and liquidity. below is a comparison:
  1. Investment Type
  • Mutual Funds: Mutual funds pool money from multiple investors to invest in a diversified portfolio of stocks treasury bonds or other securities. The value of your investment fluctuates based on the performance of the underlying assets.
  • CDs: A CD is a fixed-term deposit offered by banks and credit unions. You deposit money for a set period (e.g." 1 year 3 years etc.) and the bank pays you a fixed interest rate over that term. The principal is guaranteed and the interest is usually fixed.
  1. Return and Risk
  • Mutual Funds: These carry market risk because the value of the underlying securities can rise and fall. As a result" returns are variable and depend on the performance of the assets within the fund. Equity mutual funds tend to have higher potential returns but with greater risk whereas bond funds offer more stable albeit lower returns.
  • CDs: Generally considered low risk because your principal and interest are guaranteed by the issuing bank. However CDs face interest rate risk- if interest rates rise during the CD term your fixed rate become less attractive. The return is fixed and predictable but it is typically lower than the potential mutual fund earnings especially in a low-interest-rate environment.
  1. Liquidity
  • Mutual Funds: Generally liquid allowing investors to buy or sell shares daily. Some funds may offer weekly liquidity for entry and exit.
  • CDs: Funds are locked in until the maturity date. Early withdrawals may result in penalties such as losing some of the accrued interest and withdrawals are usually not allowed within the first six months.
  1. Diversification
  • Mutual Funds: Provide built-in diversification since the fund invests in a variety of securities helping to spread risk across multiple assets.
  • CDs: offer no diversification as the investment is concentrated in a single fixed-income product.
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banki Chat

Welcome to banki Chat service from Credit Agricole Egypt

banki Chat

Welcome to banki Chat service from Credit Agricole Egypt.

Welcome to banki Chat service from Credit Agricole Egypt.

Chatting with your bank is now as easy as chatting with your friends.

We have carefully designed banki Chat service relying on the latest technologies to provide instant response to your inquiries on our products and services in both languages Arabic and English, using artificial intelligence technology.

Enjoy a new 24/7 quick, convenient easy and secure banking experience with banki Chat service to help you with your daily banking needs on the go:

  • Find the nearest Crédit Agricole Egypt branch and ATM
  • Apply for the different bank products
  • Learn more about bank products services and offers
  • Instant customer service support 24/7
  • Digital services support
  • SMEs & Corporate services
  • Financial guidance and security tips
  • Currency converter

How to use banki Chat?

No registration process needed.

You can use the service immediately, free of charge whether you are a Crédit Agricole customer or not via:

  • WhatsApp: Please save + 202 19191 and start chatting.
  • Facebook: Please visit our official Facebook Page and click on send a message using Facebook Messenger.
  • Website: Please visit www.ca-egypt.com and click on banki chat avatar from home page

You can simply type what you’re looking for and our digital assistant will guide you or explore the list of services and select the desired service.

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