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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Earning Points

 

Accumulate points and the more you transact, the bigger is your reward!

Check your points balance through:

  • Monthly bank statement
  • E-statements on banki Mobile and banki Lite
  • Consult banki Online , banki Mobile ,banki Lite– happy points page
  • At the selected merchant while redeeming points

Earning Matrix:

Cards:

Product Points Matrix
Credit Cards
Gold/Classic Each EGP 1 purchase spend = 1 point
Platinum Each EGP 1 purchase spend = 1.5 point
Infinite Each EGP 1 purchase spend = 2 point
Debit cards
Classic Each EGP 3 purchase spend = 1 point
Gold Each EGP 3 purchase spend = 1 point
Platinum Each EGP 2 purchase spend = 1 point
Prepaid Cards
Prepaid Each EGP 2 purchase spend = 1 point

 

banki Mobile

Transaction Type Points Earned Monthly Limit
1st time new Registration 10,000 1
Domestic Transfers ACH 500 2
SWIFT Transfers 500 2
Card Payment (own/other/prepaid) 500 5
Subscribe to E-statement 500 1
Fawry Bill Payment 500 2

 

Maximum digital transactions rewarded per customer =  10 transactions monthly on banki Mobile.

Terms & Conditions apply.