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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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Earning Points

 

Accumulate points and the more you transact, the bigger is your reward!

Check your points balance through:

  • Monthly bank statement
  • E-statements on banki Mobile and banki Lite
  • Consult banki Online , banki Mobile ,banki Lite– happy points page
  • At the selected merchant while redeeming points

Earning Matrix:

Cards:

Product Points Matrix
Credit Cards
Gold/Classic Each EGP 1 purchase spend = 1 point
Platinum Each EGP 1 purchase spend = 1.5 point
Infinite Each EGP 1 purchase spend = 2 point
Debit cards
Classic Each EGP 3 purchase spend = 1 point
Gold Each EGP 3 purchase spend = 1 point
Platinum Each EGP 2 purchase spend = 1 point
Prepaid Cards
Prepaid Each EGP 2 purchase spend = 1 point

 

banki Mobile

Transaction Type Points Earned Monthly Limit
1st time new Registration 10,000 1
Domestic Transfers ACH 500 2
SWIFT Transfers 500 2
Card Payment (own/other/prepaid) 500 5
Subscribe to E-statement 500 1
Fawry Bill Payment 500 2

 

Maximum digital transactions rewarded per customer =  10 transactions monthly on banki Mobile.

Terms & Conditions apply.

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