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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.
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Cheques

  • Cheques issued by you and cheques submitted by you to the bank for clearing or collection

  • Cheque transaction done on last 6 months

  • Yes, after login, choose cheques> choose account and enter the cheque number if available> click search> click on the cheque number, a details screen will be opened

  • Yes, please login to banki Mobile > cheques> outward cheques> choose the account> choose the status of “cheques under collection “>click search