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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Certificate of Deposit

Enjoy a special return on a savings certificate with the option of choosing from different schemes depending on your needs.

Certificates of Deposits benefits:

  • Special interest rate
  • Save for 3 years, 5 years or 7 years
  • Certificates are only in Egyptian Pound
  • Offer applicable to Individuals only
  • Possibility of choosing the repayment system on a monthly, quarterly, semi-annual or cumulative basis.

APPLY ONLINE AND GET

FREE DAILY ACCOUNT WITH 9% INTEREST RATE

No Account Opening fees for the 1st year

FREE DEBIT CARD

For the 1st year

FREE SMS

Alert Service for the 1st year