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Frequently Asked Questions

  • Eligibility is based on posted (settled) transactions, not pending ones.
  • Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • Yes. As per the Central Bank of Egypt regulations, newly issued credit cards are subject to a temporary freeze on international transactions for the first two months from the issuance date.

  • Once eligibility condition meets, customers will enjoy unlimited lounge visits

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

    • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.
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CAREERS

We believe that, in order to succeed in a fast-developing global economy, professional organizations always need to hire the most talented candidates. Crédit Agricole Egypt (CAE) is keen to follow that track by attracting professional potential candidates and retaining skilled and experienced ones to add value to the existing workforce.

CAE is continuously investing in its staff by providing internal and external training courses at every stage of their professional journey. The work environment empowers employees’ capabilities to solve business problems, aiming to achieve the maximum level of customer satisfaction.

Remuneration features and benefits of working at CAE include a very competitive, comprehensive family medical insurance scheme, a staff fund program, life and accident insurance coverage, and a special staff loan scheme.

Working in CAE is a step towards a remarkable, promising career path and a unique performance management system. Our goal is to have a pool of talented staff addressing CAE as the employer of choice.

WE ARE LOOKING FOR

If you have a dynamic personality of self-energetic caliber who believes that professionalism is a way of life, reliable, responsible and business-oriented, have excellent English and good French, fully acquainted with computer applications, enjoy an outgoing personality with excellent presentation skills, customer service-oriented & believe in teamwork, user-friendly with numbers, and naturally familiar with sales. Join us by applying on our career portal to keep updated with CAE’s available vacancies.

FEATURES AND BENEFITS

  • Competitive salaries & allowances
  • Extensive and specialized banking training courses locally and abroad
  • Adequate medical insurance
  • Generous social insurance plan
  • Life and accident insurance coverage
  • Staff loans and advances
  • Different reward and recognition programs
  • Promising career path
  • Unique performance management program

To know about our open vacancies and join us at Crédit Agricole. Apply now on our careers portal.

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