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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

load banki Wallet

  1. Link your card or account through the App
  2. Press “Load wallet”
  3. Choose a Loading Method (Card or Account)
  4. Enter desired Amount
  5. Click “Confirmed”
  6. Review transaction details page will appear
  7. Then press “Confirm
  8. Enter your M-Pin