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Frequently Asked Questions

  • This offer is exclusively for New-to-Bank customers (including Youth NTB) who increase their fresh funds by a minimum of EGP 20,000 and book it into an EGP Certificate of Deposit.

The cashback payouts will occur in two phases based on when the fresh funds are evaluated:
  • First Phase: Credited during October 2026 (reflecting growth from end-of-September vs. end-of-July).
  • Second Phase: Credited during January 2027 (reflecting growth from end-of-December vs. end-of-September).

    • Identification: Winners must possess a valid National ID.
    • Account Status: Customers with any active legal or block actions on their accounts, as well as deceased customers, are disqualified from winning.
    • Unreachable Winners: If a winner cannot be reached, an alternative winner will be selected.
    • Claim Deadline: The winner’s right to claim the prize lapses after 90 days from the date of being notified of winning the prize.
    • Publicity: The bank reserves the right to disclose winners' names and photograph the award ceremony for promotional and transparency purposes.

  • The campaign targets all existing Crédit Agricole Egypt customers, New-to-Bank customers, New-to-Bank customers,
  • And specifically features tailored offers for Youth customers.

  • All New-to-Bank Youth accounts opened during the campaign will automatically receive a welcome bonus of 200,000 Happy Points.
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Merchants

Delivery ServiceDelivery Service

You can exchange your Happy points remotely from any of the merchants with the delivery icon when you are ordering through their call centers using our same redemption steps. Enjoy our special discounts in some merchants (check discounts page) To enjoy combining those discounts with your points, please visit the store

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