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Frequently Asked Questions

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • No. Visits can be used anytime during the calendar year after eligibility is met.

  • No. The benefit is strictly limited to the cardholder only.

  • Present your membership QR code to the lounge staff

  • No, only successful and posted transactions are considered when calculating the cumulative spend.
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Merchants

Delivery ServiceDelivery Service

You can exchange your Happy points remotely from any of the merchants with the delivery icon when you are ordering through their call centers using our same redemption steps. Enjoy our special discounts in some merchants (check discounts page) To enjoy combining those discounts with your points, please visit the store