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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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A new success, Crédit Agricole Egypt celebrates the inauguration...

A new success, Crédit Agricole Egypt celebrates the inauguration of its new LEED-certified “green” head office building in New Cairo
A new success, Crédit Agricole Egypt celebrates the inauguration of its new LEED-certified “green” head office building in New Cairo

In an elegant event, Crédit Agricole Egypt has celebrated the inauguration of its state-of-the-art eco-friendly head office in New Cairo. In the presence of an elite gathering comprising important public figures, the bank’s senior management, board members and representatives of the Credit Agricole Group, customers as well as HE Mr. Andre Parant, the French Ambassador in Cairo. Mr. François-Edouard Drion, Chairman and Managing Director of Crédit Agricole Egypt welcomed in person the guests of the bank.

The establishment of this new head office is a large investment for Crédit Agricole in Egypt, as it is a tangible proof that the bank is confident in the development of the Egyptian economy and its desire to be part of it, by continuing to serve both corporate and individual customers; and by sponsoring different community projects.

The bank pointed out that during the last three years, its revenues increased by 15% per year, thanks to the skills and efforts of its staff and the loyalty of its customers. Crédit Agricole is considering the new head office as an important milestone in its growth by achieving more customer satisfaction. In fact, the philosophy of the new head office “Unity”, is based on the motto “ working more efficiently together”. The building gathers under one roof all past 10 CAE’s administrative offices, aiming to provide high-quality services guarantying customers’ satisfaction and confidence that the bank sees as a top priority.

Crédit Agricole is also proud that its new head office is eco-friendly and is “LEED” certified by the U.S. Green Building Council. The new building depends on rationalizing power resources, in addition to providing maximum comfort to its staff that reaches 1200 employees. The Unity building, established on 27,000 sqm, has an iconic design. It includes a modern setup branch, different facilities for the staff including a cafeteria, a restaurant, a gym, well-equipped training rooms and meeting rooms as well as an auditorium that can take up to 300 persons.