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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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CAE Rewarded By Misr El Kheir

On the annual celebration of Misr El Kheir, CAE was recognized for its contribution in the Community service during the last four successive years. Sayonara El Asmar- CSR Steering & Operation Committee member represented CAE in the event and received a reward shield.

It worth mentioning that CAE partnered with Misr El Kheir in several projects that are aligned with the bank main pillars of development; education, health, and social development.

CAE has sponsored 192 community schools in Upper Egypt, connected clean water to 3000 deprived houses and intervene in one of the very poor village in Assuit with a complete sustainable development.

Stay tuned to the launch of CAE foundation!