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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Credit Agricole Egypt cardholders have the opportunity to win a total travel bundle to Russia this summer to go attend FIFA matches.

Credit Agricole Egypt cardholders have the opportunity to win a total travel bundle to Russia this summer to go attend FIFA matches. 

 

Credit Agricole Egypt has launched during February and March a promotional campaign in association with Visa. The aim is to reward the bank’s customers for their loyalty and keeping Credit Agricole cards on top of their wallet.

To win, cardholders should simply utilize more and more their cards. the more they spend, the higher their chances to win.