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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Credit Agricole Egypt Delivers Happiness To 4300 Families With Ramadan Food Boxes

For the 5th year in a row, Credit Agricole Egypt launches a campaign with its staff contribution to purchase and distribute food boxes to needy families during the holy month of Ramadan. The campaign was successfully concluded with the spread of happiness to more than 4300 families in various governorates throughout Egypt. This campaign is implemented in cooperation with the NGO Misr El-Kheir. 

 

This initiative has become a tradition in the bank cherished by all staff members. Along with the distribution of the food boxes, bank staff members also participated with financial contributions in this initiative financed by the bank to purchase more bags and bring happiness to more families.