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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here

Credit Agricole Egypt Delivers Happiness To 4300 Families With Ramadan Food Boxes

For the 5th year in a row, Credit Agricole Egypt launches a campaign with its staff contribution to purchase and distribute food boxes to needy families during the holy month of Ramadan. The campaign was successfully concluded with the spread of happiness to more than 4300 families in various governorates throughout Egypt. This campaign is implemented in cooperation with the NGO Misr El-Kheir. 

 

This initiative has become a tradition in the bank cherished by all staff members. Along with the distribution of the food boxes, bank staff members also participated with financial contributions in this initiative financed by the bank to purchase more bags and bring happiness to more families.