Crédit Agricole Egypt (CAE) recently inaugurated Sadat City branch, thus reaching to a total of 14 new branches opened in 2009. Strategically located across Egypt, this expansion marks the opening of the first branches in Banha, Tanta and Damietta (in the Delta); in Qena and Minya (in Upper Egypt); as well as in Suez and Sadat City. The plan also included the opening of four new branches in Greater Cairo and three branches in Alexandria. The 14 new branches are equipped with the latest banking facilities designed to accommodate a greater number of customers and facilitate faster transactions.
CAE is continuously strengthening its presence across the country and furthering its client servicing capabilities in order to better serve its clients. In 2008, CAE introduced the Innovative Branch Concept (IBC) to the Talaat Harb Branch as a new banking experience offering faster, friendlier, and more focused financial services. The IBC services include a fast track area- allowing customers to complete certain transactions in less than 15 minutes and a 24 hour self-service zone. Today the IBC is apparent all of CAE’s new branches and will continue being integrated to future openings.
Currently CAE’s sizeable network reached 70 branches located across Egypt -32 in Cairo-, and more than 100 Automated Teller Machines (ATM’s). In addition, CAE offers an upgraded Online Banking service for easy access to accounts and convenient transactions (www.ca-egypt.com), as well as a dedicated call center (19191) available 24 hours, 7 days a week.
