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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.

Credit Agricole Egypt the Golden Sponsor of the Walkathon of Alexandria

As Credit Agricole Egypt believes in the importance of developing the Egyptian society from all aspects, the bank has participated as the golden sponsor in the Walkathon of Alexandria that took place on the 28th of April.

The event aimed to raise donations for the support of road accidents’ victims. Hundreds of people who live in Alexandria, including the employees of Credit Agricole Egypt, participated in the march that began from the French Consulate to the Qaibay Fort. The event was very successful; thanks to all who contributed to this memorable day.