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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day

Crédit Agricole Egypt honors winners of ‘40 DAYS ... 40 WINNERS’ Campaign

Crédit Agricole Egypt has organized the closing ceremony of its “40 DAYS … 40 WINNERS” Campaign, which was launched under the theme “Purchase & Win” to honor the 40 winners.

The celebration was held in the presence of Mr. Olivier Balima – Head of Proximity Banking – Development and Innovation, Ms. Amal El-Saied – Head of RetailBanking, and Ms. Omneya Sami – Head of Marketing.

“40 DAYS … 40 WINNERS” Campaign was launched at the end of 2017 for 40 days, to award one cardholder each day.Winners are the customers who shop their hearts out using Crédit Agricole credit cards.

Ms. Amal El-Saied – Head of Retail and Network – said: “This campaign is a token of appreciation to our clients in 2017, as part of the train of festivities launched on the occasion of Crédit Agricole Egypt’s 10th anniversary. Believing that our clients are the most valuable assets, 2018 will witness many happy surprises as well. The bank will seize each occasion to reach out to clients; last month the bank offered Valentine’s Day Offers and currently Mother’s Day offers are available. 2018 Grand Surprise is the FIFA World Cup ™ Package. The package, which is offered in collaboration with VISA, offers airline tickets, accommodation, transportation and match tickets to attend FIFA World Cup Russia 2018.

Mr. Ehab El-Sayed, one of the winners, said: “This campaign demonstrates how much Crédit Agricole is keen on satisfying customers. Since 2008, I have been a loyal customer and I never encountered any issues. On the contrary, Crédit Agricole offers a variety of distinguished services we touch day-by-day. I hope this campaign gets launched again.”

Another winner added: “I was living abroad and I have been a Crédit Agricole customer for two years. I highly recommend the bank to my friends and relatives. Through “40 DAYS … 40 WINNERS” Campaign, Crédit Agricole Egypt customers were encouraged to use its credit cards because it instills the bank’s keenness on being there for clients.

Dr. Henar Abdel Aal, another winner, pointed out that she 100% recommends the bank to her relatives and friends.

On the other hand, Mr. Tamer Abbas was one of the 40 winners, even though he did not know about the campaign, “which is an evidence of the campaign’s transparency”.