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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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Crédit Agricole Egypt Releases Its 2nd Integrated Sustainability Report

Cairo, Egypt – February 2024: Crédit Agricole Egypt (CAE) has released its second integrated sustainability report spanning the years 2020-2022, marking the bank’s distinction as the first in Egypt to apply integrated reporting.

  • Themed “Shaping a Sustainable Future” the report focuses on the bank’s environmental, social and governances (ESG) realms, offering insights into its performance, management, operations, customers satisfaction, societal impact, environmental practices and economic contributions.
  • Released in late December 2023 on both Crédit Agricole Egypt and the Global Reporting Initiative (GRI) platforms, the report underscores the bank’s commitment to transparency, accountability and sustainable banking practices.
  • Jean-Pierre Trinelle, Managing Director of Crédit Agricole Egypt commented: “Sustainability represents an integral part of our bank strategy. We will continue to work towards advancing our ESG efforts to bring tangible benefits to the communities we serve”.
  • Through adherence to the advanced Integrated Reporting (IR) framework, compliance with GRI standards, and in alignment with the United Nations Sustainable Development Goals, the report showcases the Bank’s advancement in sustainability reporting, as well as its collaborative efforts with various stakeholders to drive impactful change.
  • The report shows examples of the Bank’s solutions towards the transition to a more sustainable low-carbon future. Crédit Agricole Egypt’s Head Office solar panel is the largest owned by a bank in Egypt generating green power that save 550,000 kilograms of CO2 emissions annually equivalent to the consumption of 305 households.
  • Another example is CAE’s “Women Pioneer Program” which offers public university graduates valuable on-the-job training across different bank departments. The program provides young women with extensive learning experiences in banking and enhance their preparedness for the job market. This is in addition to CAE “SAWA” program, which focuses on enabling Persons with Disabilities (PWDs) to access banking services.
  • The report outlines progress made in generating positive impacts across to 6 key forms of capitals essential to sustainability and responsible business practices: financial, intellectual, manufacture, human, social & relationship, and natural.
  • Amongst the key areas addressed are the digital advancements and commitment to excellence and customer satisfaction, under which Crédit Agricole Egypt has been awarded from esteemed international publications for different criteria such as the Most Innovative Retail Banking App award from Global Banking & Finance Review and the Best Performing Egyptian Bank award from International Business Magazine in 2022.
  • Nevertheless, the community development programs under the Credit Agricole Foundation for Development came as another clear example with total investment over the years 2020, 2021, 2022 amounted to EGP 87 million, positively impacting over 52,000 lives.
  • Jean-Pierre Trinelle added: “We made consistent progress in the past years, and we are well positioned to keep up the momentum as we ensure deploying our ESG strategy across all our business. Supporting our customers in their energy transition is a key priority for the bank.”
  • For a thorough grasp of Credit Agricole Egypt Sustainability efforts and its proactive approach in seamlessly incorporating environmental considerations, we invite you to explore the second edition report on the Crédit Agricole Egypt website click here