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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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MEDEF delegation visits Credit Agricole Egypt during its mission in Egypt

During its visit to Egypt on the 12th and 13th of March 2018, the delegation from the digital Taskforce of France’s main business union, MEDEF international has met the CEO of Credit Agricole Egypt Mr. Pierre Finas in the headquarters of the Bank.

During the meeting, Mr. Finas showcased CA Egypt’s strong presence in the financial sector and its capacities to support new investors attracted to Egypt, offering both the international expertise of the Group and the local know how. Mr. Finas also explained the quantum leap achieved by Credit Agricole Egypt in the digital transformation and innovation with the aim to bring more convenience to the bank’s customers through state-of-the art digital solutions.

The delegation was headed by Marc Rennard, Head of the MEDEF digital Taskforce and Deputy CEO of Orange Group in charge of customer experience and mobile banking. The delegation also met with the Central Bank of Egypt, Health and Finance Ministers, as well as private sector players in the payment solutions sphere, discussing cyber-security, e-government, e-identity, payment dematerialization and digital transformation.