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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
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MEDEF delegation visits Credit Agricole Egypt during its mission in Egypt

During its visit to Egypt on the 12th and 13th of March 2018, the delegation from the digital Taskforce of France’s main business union, MEDEF international has met the CEO of Credit Agricole Egypt Mr. Pierre Finas in the headquarters of the Bank.

During the meeting, Mr. Finas showcased CA Egypt’s strong presence in the financial sector and its capacities to support new investors attracted to Egypt, offering both the international expertise of the Group and the local know how. Mr. Finas also explained the quantum leap achieved by Credit Agricole Egypt in the digital transformation and innovation with the aim to bring more convenience to the bank’s customers through state-of-the art digital solutions.

The delegation was headed by Marc Rennard, Head of the MEDEF digital Taskforce and Deputy CEO of Orange Group in charge of customer experience and mobile banking. The delegation also met with the Central Bank of Egypt, Health and Finance Ministers, as well as private sector players in the payment solutions sphere, discussing cyber-security, e-government, e-identity, payment dematerialization and digital transformation.