How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
Access all questions

New innovative financial solution for our customers: The used car loan program is launched

Striving to constantly offer flexible finance tool to enhance the purchasing power of the Egyptian population, Credit Agricole Egypt has launched the used cars that are more affordable, following the recent increase of prices of new cars.

The program offers flexible repayment period up to 60 months and a loan amount up to 300KEGP.