Cash In & Cash Out through Fawry

NOW Crédit Agricole offers Cash in & Cash out service through “Fawry” POS machines

Aiming to provide the latest technological solutions to our customers, and in line with the Central Bank of Egypt directions. Crédit Agricole offers Cash in & Cash out service through “Fawry” Point of sale machines (POS) located throughout the country. Where the service allows you to withdraw and deposit funds using your credit cards, debit cards, and prepaid cards both for local and international transactions!

Cash In service: Customers will be able to deposit money to their bank account(s) and recharge their Prepaid card(s) using their bank card via “Fawry” point of sale (POS).

Cash Out sevice:  Customers will be able to withdraw money from their bank account(s) or Prepaid card(s) using their bank card via “Fawry” point of sale (POS).

Frequently asked questions:

How can I make cash withdrawal or cash deposit transaction from “Fawry” POS?

• Visit any “Fawry” branch or merchant with “Fawry” point of sale (POS)
• Ask the employee to perform a withdrawal or deposit transaction
• Insert your card into the POS
• Select deposit or withdrawal from the option and enter the amount
• Enter the card PIN code “4-digit”

Once the transaction is done, you will receive a receipt from the POS with the details of the transaction and the merchant fees, you will also receive SMS from the bank on your registered mobile number with the transaction details

Please don’t share your card details with the merchant and review the received receipt carefully

• What are the eligible cards?
  All Crédit Agricole cards are eligible for this service (Debit, Credit & Prepaid cards).
• How to subscribe at “Fawry” service?
  This service is available to all Crédit Agricole Cardholders without subscription.
• Is there fees or charges for the service?
  Yes, there is a simple fee charged by the bank and an additional fee charged by the service provider “Fawry”, which will be mentioned at the transaction receipt printed from the POS machine

• What is the fees for (Cash in & Cash out) service through the financial service provider “Fawry” ?
  

  • Cash in : 0.006% minimum EGP 1
  • Cash out:  EGP 5

• What are the “Fawry” service codes for Cash-in and Cash-out services?
  • Cash in: BTC 46688
  • Cash out: BTC 46699
• What are the locations of the Financial service providers, through which I can make cash withdrawal or deposit transaction?
  The services are available through “Fawry” plus or any stores with “Fawry” logo.

• Will I receive an SMS on my phone when the transaction is completed?

  Yes, SMS is sent after any transaction (For SMS subscribers only)

• When the transaction will be reflected on my account whether the withdrawal or deposit?

  The transaction will be reflected immediately on the card balance , except for the time out transaction for cash

• What is the maximum limit for withdrawal or deposit on the POS machine?

  EGP 4000 per transaction

• Can the customer withdraw or deposit using supplementary card?

  Yes, supplementary card transactions debited from the primary card balance

• Do all the transactions required PIN?

  Yes PIN is mandatory for all transactions

• The payment will be done normally even when the card is blocked?

  Yes, In case the account is still valid.

• The bank will consider the Cash out transactions as a cash transaction or else?

  Cash out transactions will be considered as withdrawal transactions.

• In case transaction not processed successfully, any fees will be debited ?

  Fees are applied on successful processed transactions only..

• In case Deposit or withdrawal transaction not processed successfully for any reason, what action is required?

  Customer should refer to bank to be notified with the reason of declined and agree on the required action.

• Is there daily or monthly limits?

  The daily limits applied based on the issuer bank limits & merchants limits.

• What channel the customer should refer to in case the transaction not processed for any reason?

  The customer should refer to bank to determine the reason of not performing the transaction successfully .

Terms & Conditions apply