Travel Insurance

Manage the Unexpected

Whether you are traveling on a vacation, visiting family and friends, or even on a business trip, rest assured that your Crédit Agricole Credit Card is providing you with a safe trip outside Egypt.

Your Credit Card now comes with FREE Travel Insurance Coverage, offering you an enjoyable, worry-free travel experience.

Benefit from this service by simply using your Credit Card to pay for your travel expenses: shopping, lodging, travel tickets and more.

Features & Benefits

Automatic enrollment
Free Travel Insurance; no fees charged
12 months coverage, automatically renewed
Coverage for trips outside Egypt
Coverage is valid for first 10 days per trip
Unlimited trips per year
Multi-destination
Coverage is valid upon paying for traveling expenses by CAE Credit Card (Gold and Platinum)
Coverage is extended to primary card members only

Coverage	Deductible Amount	Coverage Amount Platinum Card
Accident & Emergency Medical Expenses	EGP 150 per claim	EGP 150,000
Travel Delay (excess 8 hours)	EGP 50 per claim	EGP 1,500
Personal Liability	N/A	EGP 100,000
Baggage Loss (Common Carrier)	N/A	EGP 2,500

CAE Travel Insurance Program is provided by CHARTIS Egypt.

Claim Handling

Report a claim directly to CHARTIS Egypt by Fax or Phone within maximum 48 hours from the date of the accident.
Acknowledgement letter will be mailed to your mailing address including the contact person in charge of handling your claim, required documents along with the claim form within 24 hours
Send required documents by Fax #: 02 24617011 or e-mail egynonmotorclaims@chartisinsurance.com, whereas originals to be sent to CHARTIS address
CHARTIS will proceed in validating and settling the claim after 72 working hours from documents receipt
CHARTIS to issue reimbursement cheque
Claims below EGP 2,000 requires 24 hours, while claims above EGP 2,000 requires EGP 48 hours.

Service Provider Details and Contacts

Zone	Assistance Service (24/7)	Claims Administrator	Chartis Contacts in Egypt
Europe	Europ. Assistance (Suisse) S.A Tel: +41.22.341.02.04 Fax: +41.22.939.22.45	Golden Care (09AM – 05PM) 31,bd. Helvetique, 1207, Geneva Tel.: 00 41.22.786.12.00 Fax: 00 41.22.786.12.20 e-mail: travelegypt@goldencare.ch	CHARTIS Egypt Insurance Company, S.A.E. Nile City – North Tower, 26th Floor – 2005 C Corniche El Nile- Ramlet Beaulac, Cairo – Egypt. Tel.: + (202) 24617000Ext.: 152 Fax. : + (202)24617010 e-mail: travel.claims@chartisinsurance.com
USA & Canada	Travel Guard Assistance services Tel: +1-800-626-2427	Travel Guard Assistance Claims Services (09AM – 05PM) 6464 Savoy DrSuite 200Houston TX 77036 United States Tel:+1-877-804-3506 +1-713-267-7555 Fax:+1-713-953-7506 e-mail: claims@travelguard.com
The rest of the world	Travel Guard Assistance services Tel: +1-713-267-2525

Click here to review Travel Insurance Program terms and conditions

View the Travel Clm Form