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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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The More you Add, The More you Earn – up to EGP 20,000 More Products = More Cashback!

 Apply for (CD + Credit card + Cash loan + Bank assurance) earn – up to EGP 20,000

Offer Terms & Conditions:

  • The offer targets a selected group of customers who will receive an SMS from the bank
  • The offer is valid for the new issued eligible products from May 3rd till July 30th, 2026
  • Cashback capped per each product
  • Cashback date: Before End of September 2026
  • Client can enjoy all cashback for each product
  • Cashback will be credited to the customer’s activated account or card, based on the bank’s decision, noting that you don’t have to refer to the call center for the offer activation

Credit card Cashback up to EGP 2,000

10% Cashback from purchase transactions for the new issued card during offer period capped based on card type;

Card Type Minimum Spend Maximum Cashback
Infinite Visa EGP 20,000 EGP 2,000
Platinum Visa EGP 10,000 EGP 1,000
Gold Visa EGP 5,000 EGP 500
  • The offer is valid on primary cards issued and activated only during this offer
  • The offer does not apply on Visa business cards
  • All purchase transactions performed during the offer through point-of-sale (POS) &/or online (local &/or international) will be eligible for the offer
  • In case the customer has more than newly issued credit card during offer period (3rd May 2026 till 30th July 2026), the customer will earn cashback only at the highest spend card once on total spent amount from 3rd May 2026 till 31st August 2026

Cash Loans cashback up to EGP 5,000

1% cashback during offer period capped based on loan ticket size;

Cash loan ticket size Maximum Cashback
+ EGP 500K EGP 5,000
From EGP 100K till EGP 500K EGP 3,000
 Less than EGP 100K EGP 1,000

Certificated of Deposits Cashback up to EGP 10,000

1% Cashback during offer period capped based on CD ticket size;

CD ticket size Cash Back % Maximum Cashback
EGP 500K + 1% EGP 10,000
From EGP 100K till EGP 500K 1% EGP 5,000
Less than EGP 100K 1% EGP 1,000

Bank assurance offer Cashback up to EGP 3,000

  • Offer valid at annually & Semi annually premium EGP currency only
  • Cashback will be one month from the annually premium as per below segregations
Premium amount Maximum Cashback
+ EGP 36K EGP 3,000
From EGP 12K till EGP 36K EGP 2,000
Less than EGP 12K EGP 1,000

Terms & Conditions apply

Taxation no.: 204-896-843

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