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Frequently Asked Questions

  • Your savings plan is one click away. Click here for the steps.

  • Steps to change your billing profile/ language / billing account: Click Here

  • Click Here for the steps to apply for new banking products.

  • Your savings plan is one click away. Click here for the steps.
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World Savings Day

On the occasion of World Savings Day and aligning with Central Bank of Egypt’s financial Inclusion initiative during the period from 15th to 31st of October 2025, Crédit Agricole Egypt is offering a special bundle of banking and Digital products to suit your needs.

Financial Inclusion saving account benefits: click here

  • No account opening fees
  • No minimum balance
  • Special interest rates
  • Discounted maintenance fees
  • Free Issuance of Crédit Agricole Visa Debit Card

For youth, take your first banking step with “My First” account: click here 

  • Individuals aged from 15 and not yet 26 years
  • Special interest rates
  • Discounted maintenance fees
  • No account opening fees
  • No minimum balance

In addition to the possibility of opening a financial inclusion Simplified KYC account in case of not having sufficient documents to open the normal accounts. click here

banki Mobile: Banking on the Go, Anytime, Anywhere

banki Mobile redefines the concept of “Banking on the Go” and “ Remote banking” by offering a faster, easier, and secure way to access your bank accounts and cards 24/7, right from the palm of your hand. Say goodbye to the hassle of branch visits and calls

Key Features:

  • One-Tap Login: Access your account instantly with Fingerprint or Face ID—no need to remember usernames or passwords.
  • 24/7 Account Access: Manage your accounts, cards, deposits, loans, and more from anywhere, anytime.
  • Earn Happy Points: Register and login now to earn 10,000 Happy Points instantly! Redeem your points online at your favorite merchants like elmenus, Breadfast, Jumia, Gourmet, and Homzmart, or at over 70+ partner merchants.

Why banki Mobile?

  • Activate Cards: Easily activate your primary and supplementary debit, credit, and prepaid cards.
  • Track Transactions: View detailed transactions for your accounts and credit cards.
  • Pay Bills, Settle Credit Cards & Recharge Prepaid cards: Pay your bills instantly, settle your Crédit Agricole credit cards on the spot and other banks’ Cards inside Egypt.
  • Send Money: Transfer effortlessly with just a few taps
  • E-Statement Service: Subscribe for FREE and earn 500 extra Happy Points while saving the environment.
  • Taksit Service: Apply for installment plans on your credit card purchases.

Download banki Mobile Now:

InstaPay: hassle-free transfers experience

Send Money in a Click!

With InstaPay, all your transfers are instant, free, 24/7 and secure. Link your Crédit Agricole account as your default account and enjoy transfers to any bank account, mobile number, Instant Payment Address (IPA), electronic card, or digital wallet.

banki Alert service : Stay Informed, Stay Secure

With banki Alert, you’ll never miss a transaction. Receive instant SMS notifications for every transaction , ensuring you’re always in control of your finances.

  • Offer is valid from 15th till 31st of October 2025.

Terms & Conditions apply.

Tax. No.: 204-896-843