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Frequently Asked Questions

  • To activate your banki Token using your mobile through banki Mobile click here
  • To activate your banki Token using your laptop or PC through banki Lite click here

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

No prior reservation is required

Unlimited free access throughout the calendar year

50% Cashback Offer

Enjoy 50% monthly cashback, up to EGP 150, until the end of December 2025 when you use your Crédit Agricole Visa credit or debit cards, or paying your bills online.

Offer Terms & Conditions:

  • The maximum monthly cashback on total purchases is as follows:
      • EGP 150 for Affluent customers
      • EGP 100 for Upper intermediate customers
      • EGP 75 for Lower intermediate
  • The offer is valid until the end of December 2025
  • The offer is valid on all primary and supplementary cards during the campaign
  • The offer does not apply on Visa business cards
  • All purchase transactions performed during the offer through point-of-sale (POS) &/or online (local &/or international) will be eligible for the offer
  • In case the customer has more than one card, the customer will earn cashback only once on total spent amount through all cards
  • Cashback will be credited to the customer’s activated account or card, based on the bank’s decision, noting that you don’t have to refer to the call center for the offer activation
  • Cashback date: The next month after performing purchases transactions or bill payment
  • In case the customer is eligible for more than one cashback offer, customer will benefit from the higher cashback offer
  • Moreover, you can enjoy the cash back when you register your VISA Debit or Credit Card on streaming platforms or mobile service provider’s applications, and assure that your subscription fees or bills will be deducted automatically

 

Terms and conditions apply.

Taxation no.: 204-896-843