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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

50% Cashback Offer

Enjoy 50% monthly cashback, up to EGP 150, until the end of December 2025 when you use your Crédit Agricole Visa credit or debit cards, or paying your bills online.

Offer Terms & Conditions:

  • The maximum monthly cashback on total purchases is as follows:
      • EGP 150 for Affluent customers
      • EGP 100 for Upper intermediate customers
      • EGP 75 for Lower intermediate
  • The offer is valid until the end of December 2025
  • The offer is valid on all primary and supplementary cards during the campaign
  • The offer does not apply on Visa business cards
  • All purchase transactions performed during the offer through point-of-sale (POS) &/or online (local &/or international) will be eligible for the offer
  • In case the customer has more than one card, the customer will earn cashback only once on total spent amount through all cards
  • Cashback will be credited to the customer’s activated account or card, based on the bank’s decision, noting that you don’t have to refer to the call center for the offer activation
  • Cashback date: The next month after performing purchases transactions or bill payment
  • In case the customer is eligible for more than one cashback offer, customer will benefit from the higher cashback offer
  • Moreover, you can enjoy the cash back when you register your VISA Debit or Credit Card on streaming platforms or mobile service provider’s applications, and assure that your subscription fees or bills will be deducted automatically

 

Terms and conditions apply.

Taxation no.: 204-896-843