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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

MISSION, VISION & AMBITION

OUR MISSION:

Set new standards in banking in Egypt by capitalizing on Innovation and sustainability, aiming at offering excellence in customer relationship and create value for all our stakeholders

OUR VISION:

Be useful and create a long-term positive impact for the Egyptian economy and community

OUR AMBITION:

To be the bank of choice for our customers