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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
New Star Package

Enjoy many exclusive benefits, tailored specially for you.

New Star Package

Enjoy many exclusive benefits, tailored specially for you

Enjoy exclusive benefits tailored specially for you, combined with personalized service to provide you with the best advisory services and financial solutions.

ACCOUNTS

  • Free account opening
  • Free service charges
  • Interest-bearing current account
  • Preferential tiered interest rates
  • Possibility to issue a checkbook

DEBIT CARD

  • Free issuance and renewal of primary Debit Card
  • Daily withdrawal limit up to EGP 30,000 from any CAE ATM free of charges
  • Earn reward points every time you make transactions using your Debit Card

FINANCE SOLUTIONS

  • Personal cash loans with preferential and competitive interest rate and repayment tenor up to 7 years
  • Financing new and used cars for more savings with competitive interest rates and repayment tenor up to 7 years
  • Financing electric cars and solar products for sustainable living with completive interest rates and repayment tenor up to 7 years
  • Mortgage/Housing programs financing your future home at competitive rates
  • Buy-out loans from other banks by settling all your outstanding loans’ balances at discounted interest rate

CREDIT CARDS

  • Free issuance fees for Primary Platinum or Gold Visa Credit Card
  • Free issuance fees for the first supplementary Platinum or Gold Visa Credit Card
  • Earn reward points every time you make transactions using your Visa Credit Card

SAVING SCHEMES

  • Certificates of deposits, time deposits and saving accounts and with competitive interest rate for special deposit amounts
  • Various insurance and investment programs to better meet employees needs

SERVICES

  • Free Digital Services to use wherever and whenever you choose for balance inquiries, accounts’ monitoring, transfers and much more
  • A 24/7 banki Phone team is available to answer all queries and to assist you with your banking transactions
  • Free 10 SMS monthly, Each additional SMS costs EGP 0.5
  • Exclusive loyalty programs to provide a unique banking experience

To activate your Debit Card click here

To log in using banki Mobile click here

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