- Credit Agricole Egypt

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Frequently Asked Questions

Once eligibility condition meets, customers will enjoy unlimited lounge visits

The eligibility is calculated based on a rolling 90-day period, not linked to calendar quarters. It is dynamically calculated based on the latest international transaction date.

Customers are advised to perform the required international transaction at least 5 business days prior to the lounge visit, to ensure the transaction is settled and posted successfully.

To enjoy lounge access, customers must spend a minimum cumulative international transaction value of USD 5 using their credit card within the 90 days prior to the lounge visit.

Customers can verify their eligibility through the Visa Airport Companion application The application will:

Automatically calculate the 90-day eligibility period, and
Confirm whether the customer meets the required spending criteria and will be reflected on the eligibility status whether Locked or unlocked.

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banki Lite

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Enjoy seamless navigation with banki Lite Desktop view, now featuring a new look, enhanced interface, and improved user experience. The platform is bilingual in both English and Arabic

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Use your existing banki Mobile credentials to log in:

Same username, password, and challenge answer.
Access saved beneficiaries and favorite bills.
Use the same soft token (Entrust identity guard) to secure your transactions.

Access banki Lite to enjoy our services:

Change your mobile number without visiting the branch.
Reset your login credentials (username/password/Challenge answer) if forgotten
Transfers to other banks in Egypt.
Submit ATM dispute claims for incomplete ATM transactions.
Apply for installment plans on your credit card purchases with Taقsit service.

For more details, visit banki Mobile website page click here

To access banki Lite: