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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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EVE

As a valued Eve member, enjoy

Whether you’re balancing your career, caring for your family, or chasing your dreams, Eve Package supports you with exclusive services, smart solutions, and peace of mind.

As a valued Eve member, enjoy:

Support – Because You Deserve Ease in Every Moment

  • Personalized Government Services with Les Concierges Egypt: skip the queues and stress. Get support in completing governmental processes smoothly and efficiently. Contact +201107109890 and use your code sent to you via SMS. Terms and Conditions apply. Click Here
  • Financial Advantages:
    • Quattro Account: Discover the ultimate all-in-one financial solution! Experience a modern, secure payment tool that makes you bank on the go while keeping a real-time eye on all your transactions. Click Here
    • Free Eve Gold Debit Card: Experience premium banking at no cost! Enjoy the convenience and exclusive benefits of your complimentary Eve Gold Debit Card.
    • Flexible Cash Loans: Turn your dreams into reality with our flexible cash and car loans with a 50% discount on administrative fees. Click Here
    • Earn Happy Points Every Time You Transact: We believe that every transaction should bring a little extra joy. Earn Happy Points while using your debit card, credit cards and banki Mobile app. Collect these points to redeem exclusive benefits, making everyday transactions not only satisfying but also rewarding. Click Here
    • Dream Home Financing: Bring your ideal home to life with our flexible Housing Finance program, designed for your comfort and convenience. Click Here

banki Mobile Designed to Support Your Life, Your Way!

Your time is valuable… and your day is always on the move!
Because your life is full of ambition, movement, and moments that matter, your banking needs to be smooth and fit naturally into your daily rhythm.
With banki Mobile, everything becomes easier right at your fingertips, every moment.
Your banking services, faster and easier. Anytime. Effortlessly.
For your comfort at every step, with no visits and calls you don’t have time for.

Your bank in one app:

  • One-Tap Login: Step into your accounts effortlessly with Fingerprint or Face ID. Secure, simple, and fast because every second counts
  • 24/7 Control in the Palm of Your Hand: Manage your bank accounts, cards, loans, and deposits anytime. Whether you’re at work, at home, or on the go.
  • A little reward for you!: Register and login to earn 10,000 Happy Points. Redeem them with your favorite brands, such as Elmenus, Breadfast, Jumia, Gourmet, Homzmart, and over 70 merchants. because convenience should always feel rewarding.
  • Instant Card Activation: Activate your debit, credit, or prepaid cards( primary or supplementary ) with total ease and confidence.
  • Clear Insights, Every Moment: Track your bank account and credit card transactions in real time, helping you stay organized and in control.
  • Effortless Payments & Settlements: Pay your monthly bills, recharge your prepaid cards, and settle your Crédit Agricole credit cards or even other banks’ cards inside Egypt. All in just a few taps.
  • Send Money Smoothly: Quick, secure transfers that help you support your loved ones or handle your daily needs, anytime.
  • Online Statement: Subscribe to FREE e-statements, help the environment, and earn 500 extra Happy Points. A simple choice that brings meaningful impact.
  • Taksit Made Easy: Apply instantly for installment plans on your credit card purchases and enjoy shopping freely.

Download banki Mobile now:

  • You can enjoy online shopping with complete ease and pay instantly from your Credit Agricole account through InstaPay, smooth, fast, and secure.

 

Step Into a World Where Banking Meets Your Life

With our Eve Package, you’re not just opening an account—you’re opening a door to convenience, support, and the financial freedom you deserve.

 

Join us today—and take the first step towards a more empowered tomorrow

Simply maintain an average balance of EGP 20,000 (or equivalent) across your Crédit Agricole Egypt accounts for the past 3 months.

Important Information:

  • A monthly fee of EGP 100 (or equivalent) will apply for 9 months if eligibility criteria are not met for 3 consecutive months
  • Eve package services will be suspended after 12 consecutive months of not meeting the eligibility criteria.

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