Crédit Agricole, Go to Home page
Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Cards International Spend Limits

Cards International Spend Limits

Cards International Spend Limits

Cards International Spend Limits

Dear Valued Customer,

Thank you for banking with Crédit Agricole!

Within the framework of our bank to provide the best services, we are sharing with you CAE Credit New international limits.

International Monthly /Daily spending limits for all Credit Cards types: “ (inside Egypt) starting from 25th of August 2025:

Credit Cards
International Spending limits inside Egypt
Card Type Cash Purchase EGP
Gold A & Gold B Not Available 75,000
Platinum Not Available 150,000
Corporate Not Available

200,000

Infinite Not Available 200,000

In case of travel abroad:

The International spending limits for CAE Credit Cards holder’s travelers: upon customer request (within your card available limit)

Card Type International spending limits in EGP – Purchase International spending limits in EGP – Cash
Gold A & Gold B EGP 250,000 EGP 2,200
Platinum EGP 400,000 EGP 3,100
Corporate EGP 500,000 EGP 3,100
Infinite EGP 500,000 EGP 4,600

How To Activate Your International Limit Through The Bank?

You can request to activate your international spending limit through Three channels:

  • Visit your CAE nearest branch
  • Contact CAE call center
  • Send the request directly through the email:
    Activation.internationalspending@ca-egypt.com
  • No document is requiredWith the below details:
    • Full name
    • National ID number or Passport number
    • Last four digits of the credit card number that you wish to activate for the international spending limits
    • Travel duration
    • Valid E-mail

An email from Activation.internationalspending@ca-egypt.com will be sent to you to confirm the good receipt of your request. In case of receiving incorrect data, the bank will ask for some clarifications.

Therefore, Please ensure to fulfill the above information accurately, to be able to execute your request

When the Bank Will Execute With Your Request?

  • The international spending limits shall be executed 5 working days from travelling date
  • Branches working hours to receive the request is from 8:30 am till 3:00 pm. The submitted request during official holidays will be handled on the next working day

Additional Guidelines:

  • The monthly international limit for CAE credit card
    • Inside Egypt: includes all transactions through E-commerce (Online) and monthly recurring subscription transactions
    • Outside Egypt: includes all cross-border purchase transactions POS, E-commerce (Online) and monthly recurring subscription transactions
  • In case the customer is holding more than one primary credit card from Credit Agricole, only one card will enjoy the monthly international spending limit “Online” (for the primary card at the highest limit)
  • In case of travel, Both Primary & Supplementary cards can be activated on same time as both cards are sharing in international spending limits
  • The activated international spending limit will be disabled based on the return back date already communicated in the request without prior notification
  • USD rate is calculated based on CAE daily published USD rate on transaction settlement date
  • Markup Fees: 3% starting from – 25th of August 2025
  • Limits will be refreshed at the beginning of every month
  • Purchase transactions at certain merchants outside Egypt will be suspended in accordance with the internal policies and regulations of Crédit Agricole – Egypt.
  • International purchase transactions from jewelry stores will currently be unavailable in certain countries, in accordance with the internal policies and regulations of Crédit Agricole – Egypt.
  • Contactless services available internationally
  • Customer will receive a SMS once we received the international spending limit activation request
  • Customer will receive a SMS once we activate the international spending limit
  • The international spending limit are suspended for all debit card types

Disclaimer: We take your privacy seriously and are committed to protecting your personal information. By submitting this form, you acknowledge that the information you provide will be used solely for the purpose of processing your request.

The Bank reserves the right to approve or decline the submitted request without prior notice, in accordance with the internal policies and regulations of Crédit Agricole – Egypt.

Terms & conditions apply.