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Frequently Asked Questions

    • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
 

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

    • You can now submit an ATM dispute request using banki Mobile at any time from anywhere in a few seconds and you will no longer need to visit the branch!
    • For the steps click here

    • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
    • View steps click here.

    • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here
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    Hello Box

    All what you need at “Hello Box”!

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    Hello Box

    All what you need at “Hello Box”!

    Welcome to Crédit Agricole, all what you need at “Hello Box”!

    PICK WHAT SUITS YOU FROM:

    • Taksit Service from 6 to 60 months starting the 1st of February 2025 Apply now

    • Apply for New cash loan up to EGP 2M on 7 years Apply now
    • Your dream home with Housing finance up to 20 years Apply now
    • Invest with us at “Excellence” Certificate of deposit Apply now
    • “Happy points” on your debit, credit card, and banki applications transactions Apply now
    • Education loan, Apply now and get a cash loan up to EGP 1M and flexible installments up to 7 years with 18% decreasing interest rate
    • Sun-power loan, Apply now and get a loan up to EGP 1M, and flexible installments up to 7 years with 17.25% decreasing interest rate

    TERMS & CONDITIONS:

    • Offer is valid till December, 31st, 2025.
    • In case the customer is eligible for more than one cashback offer, the customer will benefit from the higher cashback offer

    Terms and conditions apply.

    Taxation no.: 204-896-843