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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Prepaid Card

Good things happen with your CAE Prepaid Card!

Prepaid Card

Good things happen with your CAE Prepaid Card!

Have fun, buy what you want and enjoy peace-of-mind at its best with Crédit Agricole Prepaid Cards!

Simply charge your card with what you want to spend, and enjoy spending anywhere even online.

It is also a safer payment mean to give to your teens or use it when travelling abroad than carrying cash.

Benefits:

  • Easy to get: get the card instantly from any of Crédit Agricole branches without opening an account
  • A card for you & your children: empower your teens to save and spend wisely using the Prepaid card
  • Safer than cash: it is chip enabled card, where you must enter a PIN for any transaction you perform.
  • It is also equipped with another secured feature “Safe Shopping” for authorizing Online purchase transactions.
  • Control your budget: easy way to budget your expenses, track what you spend based on how much you load
  • Easy to charge: using Crédit Agricole ATMs network or through banki Online and banki mobile for account holders
  • All Prepaid cards are used in local transactions only; whether cash, purchase in store or online.

Card Usage Limits:

Measurement Usage Limit
Maximum Daily/ Monthly loading EGP 15,000
Maximum monthly purchase transaction (local, international and online) EGP 25,000
Maximum daily cash withdrawal EGP 5,000

Terms & Conditions apply.