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Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

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  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
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Local Transaction Limits for Credit, Debit, and Prepaid Cards

Local Transaction Limits

Local Transaction Limits for Credit, Debit, and Prepaid Cards

Local Transaction Limits

Dear Valued Customer,
As part of our ongoing efforts to enhance your banking experience and offer you with greater flexibility in your daily transactions, Crédit Agricole Egypt has updated the local transaction limits for all card types —
Credit, Debit, and Prepaid Cards

Kindly refer to the below table for the new daily limits applicable to each card category.

1.Debit Cards

Item Classic Gold Platinum
Daily Purchase
Transactions (Count)		 25 25 Unlimited
Daily Purchase
Amount		 EGP
100,000		 EGP
300,000		 EGP
500,000
Daily Cash
Withdrawal Amount		 EGP
30,000		 EGP
30,000		 EGP
30,000
Max Cash per
Transaction		 EGP
7,000		 EGP
7,000		 EGP
7,000
Daily Cash
Deposit		 Open Open Open

2.Credit Cards

Item Classic Gold Platinum
Daily Purchase
Transactions (Count)		 Open Open Open
Daily Cash
Transactions (Count)		 8 8 8
Daily Purchase
Amount		 Up to Card
Limit		 Up to Card
Limit		 Up to Card
Limit
Max Purchase per Transaction Up to Card
Limit		 Up to Card
Limit		 Up to Card
Limit
Daily Cash Withdrawal Amount EGP30,000 EGP30,000 EGP30,000
Max Cash per
Transaction		 EGP7,000 EGP7,000 EGP7,000
Cash Withdrawal
Percentage		 100% 100% 100%
Over Limit
Percentage		 1 % 7 % 5 %
Daily Cash
Deposit		 Open Open Open

 

Item Infinite Business / Fidele
Daily Purchase Transactions (Count) Open Open
Daily Cash Transactions (Count) 8 8
Daily Purchase Amount Up to Card Limit Up to Card Limit
Max Purchase per Transaction Up to Card Limit Up to Card Limit
Daily Cash Withdrawal Amount EGP
30,000		 EGP
30,000
Max Cash per Transaction EGP 7,000 EGP 7,000
Cash Withdrawal Percentage 100% 100%
Over Limit Percentage  5 % 5 %
Daily Cash Deposit Open Open

3. Prepaid Cards

Item Classic
Maximum Daily / Monthly Loading EGP 90,000
Maximum Monthly Purchase Transactions EGP 300,000
Maximum Daily Cash Withdrawal EGP 30,000

We invite you to continue enjoying more greater convenience and flexibility in using your card.
For more details, please visit the nearest branch, contact our Call Center, or visit the Crédit Agricole Egypt Website.