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Frequently Asked Questions

  • Once eligibility condition meets, customers will enjoy unlimited lounge visits

  • The eligibility is calculated based on a rolling 90-day period, not linked to calendar quarters. It is dynamically calculated based on the latest international transaction date.

  • Customers are advised to perform the required international transaction at least 5 business days prior to the lounge visit, to ensure the transaction is settled and posted successfully.

  • To enjoy lounge access, customers must spend a minimum cumulative international transaction value of USD 5 using their credit card within the 90 days prior to the lounge visit.

Customers can verify their eligibility through the Visa Airport Companion application The application will:
  • Automatically calculate the 90-day eligibility period, and
  • Confirm whether the customer meets the required spending criteria and will be reflected on the eligibility status whether Locked or unlocked.
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Online Banking

Banking... Anytime, Anywhere

Online Banking Service

Want to check your accounts, settle your credit card, make a transfer or settle your bills…?

Online Banking Service

Want to check your accounts, settle your credit card, make a transfer or settle your bills…?

Online Banking Service

Want to check your accounts, settle your credit card, make a transfer or settle your bills…?

Want to check your accounts, settle your credit card, make a transfer or settle your bills…?

Now you can easily carry out your simple banking transactions including bill payments from anywhere and at any time using the Online Banking Service.

Not only so, other Electronic Banking channels can offer further support when you are on the go, such as: Telephone banking (IVR), Mobile application, CAE wide ATM network and SMS Alert Service.

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