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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions
Time Deposit

Adding Value to Time and Money

Time Deposit

Adding Value to Time and Money

Time deposit is a perfect way to save for the short term. We offer competitive returns up to 5.75% and a variety of maturities in local and major foreign currencies.

Features & Benefits

  • Offered to individuals and companies
  • Currency: Local and major foreign currencies
  • Investment periods range from one week to one year
  • Interest payment: Interest is paid at the end of the period
  • Can be used as collateral for a loan, OVD or credit card at preferential rates
  • Time Deposit can be automatically renewed at maturity
  • 24/7 accessibility to your account (Phone Banking, Online Banking and Branches)

Required Documents

For new customers:

  • Copy of National ID Card (passport for foreigners)
  • Recent utility bill
  • Account opening form
  • Application form for the Time Deposit

For existing customers:

  • Digitally while being at home: login to banki Online and choose Accounts> Open Time Deposit; or
  • Visit the nearest branch and fill an application form

Terms & Conditions apply













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