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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

banki wallet Registration - Credit card

  • Download banki Wallet App
  • Press “Create an account”
  • Choose either “Register with card”
    • Enter Card Number
    • Enter CVV
  • You’ll receive an Activation code
  • Choose your M-Pin