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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number
Access all questions

Bill Payment

  1. Press “Payment tab” from Homepage
  2. Choose the Bill category (Telecom, Charity,…)
  3. Choose Biller type (Vodafone,….)
  4. Enter required amount or press “Recharge Amount”
  5. Click Confirm
  6. Review transaction page will appear
  7. Press “ Confirm”
  8. Enter Your M-Pin